I can imagine that you attach importance to knowing what kind of an organization Kendall Mason is. You can read more about Kendall Mason below.
If you would like more information, please refer to our corporate brochure at www.kendallmason.nl/nl/km
“Philosophy”
Kendall Mason was formed in 2002 by Maurik Donokarijo and Edwin Onderstal, in the belief that providing advice and the purchasing of insurance had to be done "differently". The contours of a market driven by making fast profits were already present at that time. The business model chosen focuses specifically on sectoral, professional, member and employer collectives. The collective volume ensures that the system works with much lower profit margins and this advantage is always returned in the premium for the members. Our accumulated expertise, tailor-made solutions, constant innovation and the client-focus of our staff ensure that clients stay loyal to our organization. We have been working with most of them for years.
Our relationship with insurers: “independence”
We are one of the few organizations that can call themselves completely autonomous and independent advisers, a claim we can make because no bank and/or insurer whatsoever has a financial interest in our organization. As a consequence, we have no obligations to shareholders and are completely free to pursue our own strategy.
Internal organization
Kendall Mason is a true network organization, which makes exceptional demands as regards knowledge, experience, innovation and client-focus, as well as in the area of administrative procedures and preparing files.
We work with strict procedures in order to guarantee the quality of the service we provide. This means you can always be sure that your call will be returned the same day and that your requirements and needs will always be taken into account. We do all we can to ensure this commitment is fulfilled, but if you have any complaints despite our best efforts, please contact:
The management and staff of Kendall Mason declare that they will be guided in their daily activities by the basic principles formulated in our code of conduct.
www.kendallmason.nl/gedragscode
Service guide
On the grounds of the Financial Supervision Act (NL), we must provide you with information about our organization before financial advice is provided or an agreement concluded. This service guide is designed to introduce you to our organization as a working method.
www.kendallmason.nl/dienstenwijzer