Handling customer inquiries, quoting, customer order handling and processing and providing after-sales service.Fulfillment of customer inquiries (stock, price, deliveries. technical questions).Sales price management.Maintaining customer data, including pricing data.Manage customer order intake.Manage customer order processing.Pro-actively inform customers on product/ price changes.Pro-actively inform customers on delivery schedule changes or other aspects of service impact.Order Entry.Complaint/ Claim Entry.Return Shiment Entry.Credit Note creation.Sample processing.Escalation of service issues.Execute and
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