IT Technician

The IT Technician is responsible for providing IT services and operational activities to our clients internal businesses and users.
Responsibilities will include but not be limited to:

• Perform operational and support activities for IT services.
• Work with local teams to deliver a reliable service to the end-users.
• Take responsibility for specific technical subjects.
• Deployment, monitoring, maintenance, infrastructure development, upgrade and support of IT systems, including servers, PCs OS, hardware, software and peripherals.
• Ensure assets such as IT hardware, software and equipment are properly managed.
• Implement IT policies and procedures, including those for architecture, security disaster recovery, standards, purchasing and service provision.
• Develop business cases as appropriate, including justification and cost/benefit analysis for IT spending and initiatives.
• Assist in the development of the IT strategy by making recommendations.

• MUST BE business fluent in English. Other languages are considered a plus.
• MUST have at least 4 to 6 years related work experience.
• Ideally is MCITP/MCSE or MCSA certified.
• Must have strong technical knowledge of server hardware, network, PC and server operating systems, including MS XP and MS server 2003/2008.
• Must have strong technical knowledge of at least three of the following core infrastructure products:
• MS Exchange
• MS Active Directory
• MS SQL/SSRS
• Altiris
• Citrix
• MS SharePoint
• Good technical and hands on knowledge of virtualisation technology (ideally MS Hyper V).
• Excellent interpersonal skills and customer service orientation.
• Ability to present ideas in a language understood by non-IT people both written and spoken.
• Ability to effectively prioritise and execute tasks in a high pressure environment.
• Must have a flexible approach to working hours as occasional evening and weekend work is require to meet deadlines.

Our client, a global trust company with an international office in Amsterdam, is looking for an experienced and client orientated IT Technician to join their growing team.