• Building Turkish communities with the help of social networks and forums;
• Engaging with the community including moderation and customer support;
• Creating regular community updates;
• Providing daily feedback to other teams, including reactive feedback (user comments and reviews) and proactive feedback (surveys, player meet-ups, and polls);
• Creating new engagement opportunities that promote conversion, recurring payments, player retention, and product loyalty;
• Identifying and analyzing issues and trends in customer requests and product performance; and
• Communicating customer suggestions and providing ideas for product improvement

• Fluent in Turkish and English, both written and verbal
• Passion for social media and games
• Previous community management and/or forum moderation experience
• A team oriented self-starter with the ability to plan, organize, and execute
• Creative and pragmatic approach to problem solving
• Strong self-motivation and high level of commitment
• Sympathetic to users’ needs and proactive in improving our user experience
• Passion for writing and sharing your ideas with others
• Good knowledge of Microsoft Windows/MS Office
• Fluency in other languages a plus
• Valid EU work permit and residing in the Netherlands

International leader in online gaming industry

2100- 2200

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.  We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.