In the role of Senior Sales Manager Retail you are responsible for development of the Retail Sales channel on a Pan European basis; from both a strategic and operational level.

Main Responsibilities:

• Development of PE and local sales strategies and operational improvement programs within Retail.
• Retail sector comprises of the following:
• Client’s own stores
• Shop in Shop concepts
• Franchise stores
• 3rd Party Retailers
• Kiosks (Own & 3rd party)


• Establish PE dash board for Retails sales metrics to monitor and evaluate sales results and establish PE benchmark capability.
• Work together with Marketing in creating and developing promotions/campaigns to drive sales to new and existing customers.
• Evaluate training programs for internal sales staff, external 3rd party call center staff, field representatives and retail partners.
• Operate with high level of autonomy while keeping clear channels of communication, direction and critical issues funneled through the organization management teams.
• Monitor and evaluate competitor activity and develop strategies/campaigns to protect market share.

Essential Functions:

• Developing strategic and tactical sales plans and forecast for all sales channels to drive new customer sales and increasing sales to the existing customer base.
• Work with countries on developing the successful launch on new product initiatives and promotions.
• Delivering sales by developing relationships with strategic delivery partners.
• Manage and drive external 3rd party relationships both commercially and operationally to drive sales.
• Identifying and reporting on business opportunities in target markets.
• Optimizing remuneration levels for sales staff by developing and creating incentive plans to drive both sales and motivation.
• Work together with marketing on developing key promotional plans and campaigns by sales channel.
• Increasing market share in existing markets and maximize new business development opportunities.
• Achieving targets for revenue, profitability and sales growth.
• Develop strategic plans for new acquisition of customer growth by channel of acquisition.

• Minimum 10 years’ experience in telecoms, internet and/or media content subscription based sales at a management level.
• Must have experience of running Retail sales teams at both a strategic level as well as an operation level.
• Strong data analysis, analytical and strategic thinking skills.
• Proven Manager of a Multi-Cultural Team.
• Fluent in English.
• Must be a team player and have the ability to motivate a sales teams.
• Strong computer skills including Word, PowerPoint, Excel (pivot tables/ data analysis) and Oracle.
• CRM Management background with understanding and belief in using to drive sales performance.
• Business degree level preferred.