Client Service Executive European market
Description Client Service Executive European market
As a result, we are growing exponentially. To make sure the thousands and thousands of images we edit on a daily basis flow through the process as smoothly as possible, and to keep our clients completely satisfied, we are looking for a service professional like yourself for our Head Office in Haarlem.
Your role at MisterClipping:
- You will provide our clients with technical advice, answering in-depth questions about Photoshop, production workflow integration, specification documentation, quality and consistency, project planning and invoicing over the phone, by email and in some cases in person
- You will monitor the progress of current projects and jobs and communicate with the client when necessary
- You will be a liaison between our European clients and our production locations in Asia
- You will be responsible for providing positive client experiences
- You will build and maintain lasting relationships with Enterprise and Corporate Clients on the European market, servicing them in English as well as in German
- You will work closely with our Sales department and Intake department to guide the onboarding process of our clients from testing to high volume production
Requirements Client Service Executive European market
You are a highly motivated and pro-active service professional with several years experience in customer services and great knowledge of Photoshop. You consider yourself a driven, enthusiastic service professional who knows how to combine the needs of our clients with the best interest of the company. Loose ends make you nervous and you are willing to go the extra mile to get the job done. You can work independently but are first and foremost a true team player.
It goes without saying you have the excellent people skills required to build lasting relationships with key clients, as well as stakeholders, and your team members. You are fluent in German and English, both written and spoken. As you will be working with numbers basic math skills are required. You live in The Netherlands and are willing to work from our Head Office in Haarlem. Experience with SalesForce is a very big plus.
At MisterClipping we strive to be the world’s best image editor. Reliability, efficiency and quality are the core values of our company and they are at the heart of everything we do. They apply to the work done by our skilled and committed editing professionals, to our rock solid work flow automation and to our extraordinary customer support. Following these core values has earned us the trust of Fortune 500 companies as well as the biggest retailers and advertising agencies in the world.
Offer Client Service Executive European market
- Excellent salary and benefits, including a generous collective pension plan
- The opportunity to join a fast growing international organisation serving multiple European & US Fortune 500 clients
- A fully-implemented Salesforce.com CRM/sales management system, fully integrated with our online application
- Intense training program and guided settling-in period
- A chance to be part of an international team of highly driven professionals who work hard but know how to have lots of fun as well
- A fantastic office in the heart of Haarlem with daily lunches, drinks, fresh fruit and Playstation 4
- An annual two day team event where we look back on the previous year, make plans for the next and celebrate with all your colleagues from around the world
How to apply
Do you recoginize yourself in this profile?
If you think you fit the profile, please use our application form and send your resume and motivation to Yvonne Noort to explain why you are the next valuable addition to our European Clients Services Team.
Acquisition after a result of this vacancy is not appreciated.
Trefwoorden: technisch adviseur, German speaking, Natice German Speaker, Customer Advisor Germany, Deutsch Sprechende, Sprache, Duits sprekend, webdesign, photoshop medewerker, design, photoshop adviseur, photoshop, backoffice medewerker, customer support, sales support, binnendienst medewerker, beeldbewerker, clipping specialist, vrijstaand maken, Haarlem, Amsterdam.
Publication end date
- Creative & Design
- North Holland
- To be determined
- Direct employment/ Company