Customer Service Advisor Electronics fluent in Danish

Description Customer Service Advisor Electronics fluent in Danish

The Customer Service Advisors are in daily contact with a variety of customers. As a Customer Service Advisor you are the first point of contact for Danish speaking clients. Your main tasks will be:
- You will be answering incoming contacts by mail and phone from customers- You are a problem solver. You help customers by troubleshooting, diagnosing and resolving any product related problem.
- Handling RMA
- You will logging customer details, documenting the problem and escalating whenever necessary
- You are responsible for customer satisfaction in all customer contacts

Requirements Customer Service Advisor Electronics fluent in Danish

Your personality can be described as resilience, inquisitive and you have a positive attitude. You also have excellent computer skills and a good knowledge of Windows. Besides that you can follow up procedures and you are a problem solver with great troubleshooting skills. Furthermore, you have an excellent command of Danish and English and of course you have a talent to provide excellent customer service.

Company profile

Our client provides technical support for products in Europe in many different industries such as: information technology, personal storage, climate control, home security, video, audio, internet security, and software. As a Customer Service Advisor you will be responsible to provide support for different types op product groups at the same time. Do you have affinity with technical products and are you customer focused? Apply now!

Offer Customer Service Advisor Electronics fluent in Danish

You will be working within an international and informal working environment with a personal approach. To keep up the team spirit they organize great team events such as a Halloween party, BBQ’s and team dinners. Besides that they offer you an extensive communication and product training and you will be coached so you can continue to develop yourself. Furthermore, they provide a competitive salary, irregularity surcharge and an additional allowance in case you speak multiple language and you have the possibility to work form home part-time after a certain amount of time.

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
Apply now

Location

Boxtel

Publication date

08.01.2019

Publication end date

07.02.2019

Customer Service Advisor Electronics fluent in Danish