Customer Service and Sales Support Agent | German | Swiss market
Job description Customer Service and Sales Support Agent | German | Swiss market
As Customer Service and Sales Support Agent you will work in an international environment executing all operational and tactical support tasks in Europe for both Wholesale and E-Commerce Customers and you will support the Sales Teams.
- Executing and coordinating customer order process with maximum accuracy;
- Performing customer claims and returns;
- Responding to customer queries;
- Pro-Actively informing customers with timely information e.g. irregularities in shipments and deliveries;
- Take ownership of a pre-defined group of Customers.
Job requirements Customer Service and Sales Support Agent | German | Swiss market
- Experienced with order management goods flow
- Excellent knowledge of German as well as English, both verbally and in writing;
- Think and act on MBO level;
- Knowledge of MSOffice and good Basic knowledge of Excel;
- Preferable have 2 to 3 years of experience in Customer Services in Wholesale and retail industry;
- You take initiative and are a team player.
- With qualities such as result driven, accuracy and flexible you can show your added value within the Customer Service team.
- Customer Support/ Client Care
- Sales & Procurement
- South Holland
- 2300 - 2700 Euro
- 2000 - 2300 Euro