Customer Service Executive

Description Customer Service Executive

Your challengeYou are the primary point of contact by phone (and email) for the French -speaking market. In this role you aassist customers with their (technical) support questions, process returns and are responsible for the knowledge database. In addition, you think along in a pro-active way to help improve the working methods.

Requirements Customer Service Executive

• Minimum HBO level / Hochschulabschluss
• Excellent command of the French and English languages (both oral and written).
• Excellent communication skills
• Strong drive to constantly improve yourself and your surroundings
• Experience with (technical) support is a plus but not a must. You learn everything on the job

Company profile

Our client is selling and supplying surveillance cameras throughout Europe. Behind their web shop there is a young and multinational team of approximately 10 employees. To further strengthen the team, they are searching for a Customer Service Representative to support their clients from French speaking countries.

Offer Customer Service Executive

What is offered?
• An informal atmosphere with great colleagues
• The opportunity to get the best out of yourself (coaching, weekly moments of reflection)
• Lots of room for initiative, independence and responsibility
• A good salary and a bonus scheme
• A beautiful location in Nieuwegein (20 minutes by bus from Utrecht Centraal)
• There is table football, a well-stocked refrigerator and free lunch

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
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Customer Service Executive