Customer Service Native level German

Description Customer Service Native level German

• Provide customers with (additional) information about the products;
• Processing questions by phone, mail and / or chat;
• Maximize sales through conversion optimization;
• Exceed customers expectation;
• Generate optimal customer satisfaction;
• Processing complaints and processing feedback;
• Support the team at fairs and info days.

Requirements Customer Service Native level German

• MBO + or HBO work mentality;
• German as a native language. In addition, good knowledge of the Dutch and English language both written and spoken
• Knowledge of the Italian or Spanish language is a plus;
• You are customer- and result-oriented;
• You think about solutions and are eager for new opportunities;
• You can perform under high pressure;
• Knowledge of MS Office.

Company profile

Our client has been in the camping industry for over 52 years. They inspect more than 8,600 campsites annually and offers consumers camping products.The multilingual Customer Contact Center with locations in, Andelst and Rotterdam, provides the following services by telephone, mail and / or chat to (potential) customers across Europe.

Offer Customer Service Native level German

• A function of 39 hours a week, where you also work in the evening and in the weekend;
• A young but experienced team of motivated colleagues;
• Location Andelst;
• Competitive salary;
• Working conditions according to the CAO travel industry, see www.reiswerk.nl.

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
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Location

Andelst

Publication date

12.10.2017

Publication end date

11.11.2017

Customer Service Native level German