Customer Service Representative - Excellent level French and English speaker

Description Customer Service Representative - Excellent level French and English speaker

As a Customer Service Representative, your goal is to provide service to the satisfaction of and according to the agreements with the customer. You will focus on all first-line support for all customers. You will be in contact with customers as well as implementation partners who implement our clients’ products.
The goal of the first line is to handle as much as possible without using the 2nd or 3rd line.

Responsibilities
• First point of contact for the product support
• Represent the organization
• Register, forward, resolve and deal with malfunctions and requests
• Identify bottlenecks and provide improvements
• Provide accurate and high quality service

Requirements Customer Service Representative - Excellent level French and English speaker

Profile
• Analytical, structured and accurate
• Bachelor degree
• Professional and representative attitude
• Excellent level of the French language and a good command of English, Dutch would be a plus
• Work experience in a software company is a plus
• Competences: Communicative, focused on quality and detail, priority setting, flexibility and proactive

Company profile

Our client is specialized in developing and implementing board portal software.

Offer Customer Service Representative - Excellent level French and English speaker

40 hours a week, 32 to 36 hours can be discussed
Salary depends on work experience between 2500 - 3000 gross based on 40 hours

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
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Location

Zwaag

Publication date

11.10.2017

Publication end date

10.11.2017

Customer Service Representative - Excellent level French and English speaker