Customer Succes Management GE/NL/ENG

Description Customer Succes Management GE/NL/ENG

Customer Success Management

Our client is worldly renowned partner in the automotive industry. This family business is active in more than 30 countries all over the world and continuously expanding their reach. With their innovative and sustainable approach our client is able to surprise and exceed the expectations of their partners.
Currently they are looking for proactive, dedicated and enthusiastic customer specialists for an allround role in their office Nieuw Vennep.

We offer you the opportunity to become a team member of a fast developing company in an environment where initiative and freedom in your role are highly valued.
Our client offers opportunity to grow and an informal and pleasant working atmosphere.
This role is fulltime, 32 hours is also possible. You will be offered a contract directly with our client.
The salary is €2200-€2400 gross per month and based on your experience.

In your role you will be responsible for ensuring a high level of customer care and account management in 3 languages: German, English and Dutch.

Tasks:
- Answer inbound phone calls & emails and follow the applicable administrative processes that comes with it
- Ensuring optimal level of customer satisfaction
- Advising international key accounts on product development, product modifications & deliveries
- Liaising with different departments such as production, planning, quality, sales in order to create the best customer journey possible
- Visiting clients (car manufacturers) together with your colleagues in sales and area management

Requirements:
- You have affinity with the automotive industry, or with cars
- You have a Bachelor level degree
- You speak German, English and Dutch on a fluent level (all three languages)
- You have a proven experience in a customer care environment
- As a person you are customer and solution oriented with a great focus on service and quality.

Are you the enthusiastic and ambitious trilingual talent that we seek? Please apply now!
We are looking forward to receiving your application.

Please do note that candidates who do not meet the language requirements will not be considered


Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Company profile

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Location

Nieuw Vennep

Publication date

11.08.2017

Publication end date

11.09.2017

Customer Succes Management GE/NL/ENG