Customer Support - Temporary project

Job description Customer Support - Temporary project

Are you a student or graduated and are you looking for a short experience for the summer period?
Do you like to enjoy dynamic and fast moving environment? Do you love sports and work in a team?

For our international client we are looking for a Multilingual Customer Service Representative to join the e-Commerce team.
You will have to deal with different markets in Europe, providing support mainly via emails.

Your main responsibilities:

  • be the main point of contact for customers and dealing with queries and complaints
  • handle the order management process
  • provide information about products' returns and exchanges
  • maintain contacts with other departments within the company
  • be a proactive and flexible asset for the team


The company is looking for someone to help them for a short period, around 3-4 weeks.
They could offer both part-time or full-time contracts for this period; they will consider also students.

Job requirements Customer Support - Temporary project

  • fluent English plus German or Dutch or Italian or Spanish or French
  • previous experience in customer service and sales support would be a plus
  • friendly, proactive and flexible attitude
  • good communication and interpersonal skills
  • ability to work under pressure and to meet deadlines

Company profile

This is an American and relatively young company with an office in Amsterdam.

Company culture

Young, dynamic and fast moving work environment. You can join an informal and down to earth team!

Location

Amsterdam

Publication date

07.08.2017

Publication end date

07.09.2017

Customer Support - Temporary project