French Customer Service Representative

Description French Customer Service Representative

Do you want to work for a high-end A-Brand, who is growing fast and became market leader within their industry with their baby products? Than this vacancy can help you to your next step in your career.

To further continue the growth of our client, we are recruiting for a native French service coordinator to join the service team at their headquarters in Amsterdam. In this role you will provide advice and service to customers, coordinate service activities and assist in maintenance and reporting of service data with the objective to satisfy their French speaking retailers and consumers.

You will work at a company who has an open and friendly atmosphere and you will be part of an international team that highly values team work. Together you will make the difference for your clients. Lastly, you will definitely see yourself growing on a personal and professional level.

The company offers you a salary of €2000,- per month and the opportunity for a direct contract after 6 months.

Tasks:
- Responsible for all incoming and outgoing email and telecommunications for all warranty related concerns and other relevant questions
- Provide excellent and efficient customer service and troubleshooting
- Register and report relevant information (customer data, product issue, etc.)
- Maintain fruitful customer relations
- Communicate with other relevant departments (customer care, sales, R&D).

Desired Skills and Experience:
- Bachelor degree
- 1 to 2 years of relevant experience in customer service
- You can speak and write French at a native level
- Work experience with B2B and B2C clients in France is a big plus
- You enjoy working in an international team
- You love to be the linking pin between several departments and your external and internal client
- You know how to prioritize your work.


Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Company profile

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Location

Amsterdam

Publication date

11.08.2017

Publication end date

11.09.2017

French Customer Service Representative