General Consumer Support Employee with native level French

Description General Consumer Support Employee with native level French

You are the backbone of the company as you help to solve problems and provide a great experience for the consumers. Every bit of your work makes a real difference in making a consumer happy. You represent our client: a well-known retail company in home & body cosmetics.
You'll be joining a friendly and enthusiastic team, passionate about the products and consumer care. They welcome people of different backgrounds, experiences and perspectives. After all, they can only deliver the best service with colleagues who are as diverse as the consumers we serve.

Requirements General Consumer Support Employee with native level French

• You can persuade us why you have affinity with the product• You have excellent communication skills in German or French, next to this you have great oral and written skills in Dutch
• You are good in listening, summarizing and asking the right questions
• You are strong with problem analysis
• You are able to deal with several computer systems at the same time
• You are able to attend a fulltime two-week (paid) in-house training

Company profile

High profile companies rely on our client to provide an outstanding experience for their consumers.
For our client in home & body cosmetics they are looking for new colleagues in Maastricht.At any given moment of every single day there are countless beautiful and meaningful moments we tend to overlook due to the routines of everyday life. The goal of our client is to help it's consumers to find moments of joy in everyday life by turning daily routines into more meaningful rituals. As a General Consumer Support Employee you will provide conscious, personal support to German/French and Dutch consumers home and body products. You can expect to answer questions via with regards to products, online orders, delivery status, payments and returns via telephone, e-mail and social media. Your goal is not to sell beauty, but to make the consumer feel good.

Offer General Consumer Support Employee with native level French

Employees are the clients most important asset. That's why they take great care of their team. Not only do they offer a competitive salary of €10,- gross per hour, they also offer discounted gym memberships, fun events, education opportunities, travel costs reimbursement (maximum €7,38 netto each day) and more.

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
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General Consumer Support Employee with native level French