German Customer Service Representative

Description German Customer Service Representative

Do you like to have variety in your work by combining customer contact with administrative tasks? Would you love to work in a nice informal working atmosphere with a dynamic work environment? Then, this just might be a description of your future job!

Our client is a fast growing company, specialized in LED lightning, that manages and operates a variety of high-quality web shops. They are active in more than six European countries and are now looking for a German speaking customer service representative for their Amsterdam office as they continue to grow.

As a customer service specialist you are responsible for supporting customers in a friendly and solution-oriented manner by phone, e-mail or chat. In addition, you will also perform administrative tasks which include processing orders and handling invoices among other duties.

Your tasks:
• Support customers via telephone, e-mail, Whatsapp and chat
• Handle orders and returns
• Advise customers about the company’s products
• Check availability of products
• Process orders
• Handle invoices

The offer:
Our client offers you the opportunity to start your career in a young and fun company in Amsterdam which operates in an international market. The salary will be between €11,86 – €14,50 p/h (dependent on your experience). Furthermore, they offer travel allowance, free lunch and a monthly team activity. For the beginning, you will receive a 6 months contract via Randstad.

The ideal candidate:
• You speak (near) native German with fluent English (Dutch is a plus)
• You have an HBO working and thinking level (Realschulabschluss in Germany)
• Available on a Saturday once a month
• You are communicative, customer-oriented and stress-resistant
• You are pro-active person who is willing to go the extra-mile


Sounds good? Then please apply now with your English CV!
Due to high volumes we can only reply to successful applications, which we do within 5 working days.

Randstad Multilingual Recruitment / Amsterdam / German Customer Service Representative

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

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German Customer Service Representative