Technical Support Engineer Native level French speaker

Description Technical Support Engineer Native level French speaker

Description:The Technical Support Group (TSG) is an integral part of our client's service and support offering to customers. This team, based out of our EMEA region headquarters in Amsterdam, provides native language first-line technical support to the customer service department and Intralox customers. In addition, TSG members focus on special belt solutions for unique customer needs and give advice on what product solutions will meet customer requirements best.

Responsibilities:

Approve new and critical applications
Support Customer Service Account Representatives with belt recommendations
Assist in the approval and handling special belts
Solve customer problems via telephone
Assist in the training and coaching of Customer
Service Account Representatives
Provide support with CAD drawings

Requirements Technical Support Engineer Native level French speaker

Qualifications/Education:

Secondary / Higher Technical School level education, or equivalent, in Mechanical Engineering
Minimum of 3 years experience related to material handling, conveyor systems, or in technical Customer Support
Understand the basics of 2D and 3D CAD
Able to analyse and solve technical problems over the phone
Strong problem solving and communication skills
Service minded; self-managed mentality with a sense of ownership
Native/Business fluent FRENCH speaker, with good communication skills in English
Additional language skills are advantageous.

Company profile

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
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Location

Amsterdam-Zuidoost

Publication date

12.10.2017

Publication end date

11.11.2017

Technical Support Engineer Native level French speaker