Vacancy Customer Services Coordinator German in Rotterdam

Description Vacancy Customer Services Coordinator German in Rotterdam

We are looking for a fulltime Customer Service Coordinator in Rotterdam.

As a customer service coordinator you are in direct contact with B2B clients and customers. You are providing excellent customer service which meets or exceeds the expectations and requirement of both internal stakeholders and customers, ensuring orders are delivered correctly within designated timescales. You have ownership and respond to customer enquiries and resolve problems efficiently. You are building your knowledge of the products and attend training as required. The main duties are account management, order processing, processing debit notes, credit control and doing backorder management.

Your profile
You are empathic, enthusiastic, service minded and willing to go the extra mile to exceed the expectations. You like to work in a team.

The requirements
- You speak and write German on a (near)native level
- You have experience in a role with client contact
- You are fluent in English
- You have a service minded nature and enjoy helping others
- You are available to work full-time (38 hours)

The competitive salary for this role is based on your experience. In this company the atmosphere is personal and informal. The office is equipped with a kitchen where you can cook your lunch.

Are you willing to go the extra mile to exceed the expectations of the customer?
Then please apply now!

Please, consider that we will not take your application into consideration if you do not meet the above-mentioned requirements.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Company profile


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Vacancy Customer Services Coordinator German in Rotterdam